ABOUT THIS COURSE
Every workplace needs a confident, qualified first aider — someone who can act quickly and correctly when it matters most. The Qualsafe Level 3 Award in First Aid at Work (RQF) is the gold-standard, fully regulated qualification that fulfils your legal duty under the Health and Safety (First Aid) Regulations 1981.
At National Training Hub, we deliver this three-day course nationwide across England and Wales, combining expert instruction with a practical, hands-on approach that gives your team genuine confidence on the job.
WHO IS THIS COURSE FOR?
This course is designed for anyone who has been designated — or is about to be designated — as a workplace first aider. It is equally suited to employees across all sectors, including:
- Manufacturing and construction
- Care homes and healthcare support settings
- Schools and educational establishments
- Offices and retail environments
- Hospitality businesses nationwide
HR managers, health and safety leads, and business owners looking to meet their legal obligations under the Health and Safety (First Aid) Regulations 1981 can book this course with confidence, knowing it satisfies the HSE training standard.
Entry requirements: No formal first aid qualifications required. Delegates must be at least 14 years old on the first day of training and be able to perform practical tasks at floor level.
WHAT YOU'LL LEARN
By the end of this course, you will be able to:
- Explain the roles and responsibilities of a workplace first aider, including preventing cross-infection, recording incidents, and summoning appropriate assistance.
- Assess an emergency situation safely, carry out a scene survey and primary survey, and prioritise treatment accordingly.
- Perform adult CPR correctly using a manikin, including chest compressions, rescue breaths, and the safe use of an Automated External Defibrillator (AED).
- Place an unresponsive, breathing casualty into the recovery position and monitor their airway and breathing.
- Administer first aid to a casualty who is choking, using back blows, abdominal thrusts, and CPR where required.
- Manage wounds, life-threatening external bleeding, and hypovolaemic shock.
- Provide first aid for suspected fractures, dislocations, sprains, strains, and head or spinal injuries.
- Recognise and respond to serious medical emergencies including heart attack, stroke, epileptic seizure, asthma attack, anaphylaxis, and diabetic hypoglycaemic emergency.
- Treat burns and scalds from heat, chemicals, and electricity, and manage minor injuries including cuts, bruises, nosebleeds, and splinters.
- Apply appropriate first aid for suspected poisoning and eye injuries in the workplace.
COURSE OVERVIEW
The Qualsafe Level 3 Award in First Aid at Work (RQF) is delivered over three full days, providing a minimum of 18 guided learning hours in line with the HSE training standard. The course blends clear, accessible theory sessions with extensive hands-on practical work — so you spend a significant proportion of each day actually practising the skills you are learning.
Assessment is integrated throughout: delegates will complete two multiple-choice question papers and seven observed practical assessments covering scenarios from CPR and AED use to anaphylaxis and fracture management.
Classes are capped at a maximum of 12 delegates per trainer, so every delegate receives plenty of individual attention and hands-on practice time. Our instructors are experienced at creating a supportive, encouraging environment from day one.
ACCREDITATION & CERTIFICATION
This qualification is awarded by Qualsafe Awards, the UK's largest awarding organisation for First Aid qualifications, and is regulated by the Office of Qualifications and Examinations Regulation (Ofqual) — placing it firmly on the Regulated Qualifications Framework (RQF).
The course content is based on the Health and Safety Executive (HSE) training standard for First Aid at Work, meaning it fully meets the requirements of the Health and Safety (First Aid) Regulations 1981. On successful completion, delegates receive a Qualsafe Awards certificate valid for three years.
National Training Hub is an approved Qualsafe registered centre (Centre No. 907979).
WHY CHOOSE NATIONAL TRAINING HUB?
FREQUENTLY ASKED QUESTIONS
What do delegates need to bring?
Comfortable clothing suitable for practical work — trousers and flat footwear are ideal, as the course involves floor-level exercises. All training materials and equipment are provided by National Training Hub.
Is this course suitable for someone with no first aid experience?
Yes. There are no formal first aid entry requirements. The course is designed to take delegates from no prior knowledge to a fully qualified workplace first aider over three days. Our trainers are skilled at supporting complete beginners.
Can you deliver this at our workplace?
Absolutely. National Training Hub specialises in on-site delivery nationwide across England and Wales. We bring all the necessary equipment and learning materials to your premises. Contact us to discuss dates and requirements.
How many people can attend at one time?
A maximum of 12 delegates per trainer, as required by Qualsafe Awards. If you need to train more than 12 staff, we can run additional course dates or concurrent groups — just let us know.
What happens if a delegate does not pass?
Delegates must pass both the theory assessments and all practical assessments to receive their certificate. Those who fall short will receive clear feedback and may have the opportunity to be reassessed within the registration period. Our trainers will advise the best course of action.